Dataline Systems, Inc. is a privately held Florida corporation whose strength is providing business process outsourcing and financial services operations support in a timely, accurate and cost-efficient manner. The relationships we have fostered with leading financial institutions and within our Team are key to what makes Dataline who we are.
- Dataline began by improving emerging and niche products within the financial services industry in 1986
- We quickly established a reputation for exceptional service among local and regional financial service institutions by managing data with precision and customizing reports and processes to meet the challenges of increasing data complexity and regulations
- We are committed to partnering with financial institutions to offer seamless data solutions and dedicated staff support so our clients can empower their customers and improve their performance
Customer service is the cornerstone of the Dataline philosophy. It is a part of everything we do and the reason we do it. This “Yes we can!” approach to meeting the needs of our clients is what makes Dataline a company to be proud of and has helped us grow. It is our goal to excel in the service of our clients.
Every member of the Dataline team shares two essential traits: a drive to deliver excellence and a comprehensive track record of doing so in their respective functions.
Meet our team below and discover the talent that sets our services apart with an eye for detail, unwavering enthusiasm to innovate, and a commitment to client satisfaction.
Collin YorkChief Executive Officer / President | Contact Us
Collin York purchased what became the foundation of Dataline Systems in 1986 and has led the company through more than three decades of growth and success.
During a time of massive growth in the financial services world, Collin recognized that banks needed to find and build simple, cost-effective solutions to complex problems. His background in an IBM VSE environment and a deep familiarity with financial services systems and structures enabled Collin to provide market-leading niche expertise and services.
Collin’s solutions allowed interaction, interface and access across multiple platforms as well as task-specific automated solutions. He enabled Dataline to analyze and create solutions for the “irritating” problems that impeded daily operations and hindered long-term performance.Back
Darren YorkChief Operating Officer | Contact Us
Darren York joined the Dataline Team in 2007 with in-depth industry knowledge and technical experience, having held key positions at top-tier technology companies such as Microsoft and Citrix Systems. In November 2018, Darren was promoted to COO.
In previous roles, Darren was able to merge both leadership and technical skills to plan, optimize, test and implement systems that were both efficient, accurate and scalable. Darren has extensive experience managing, training and supporting technical teams, as well as providing enterprise-level support and service to Fortune 500 companies.
The University of Florida graduate earned a degree in Decision and Information Sciences. He has a reputation of managing complex data systems, supporting multi-site teams and navigating technical infrastructure with ease.Back
John HawkinsChief Strategy Officer | Contact Us
John joined the Dataline team in Nov 2019 as Chief Strategy Officer. Before joining Dataline, John was Founder and CEO of Triwise Solutions Inc, a business intelligence and leadership development firm that helped leaders boost bottom-line performance by building effective, efficient and excellent leaders. John is working to help Dataline expand and become more effective by defining goals, enhancing business development and sales, applying multi-disciplinary team building, enhancing communication and developing leadership.Back
Amy SlagleSenior Director of Technology | Contact Us
Amy Slagle is responsible for overseeing the Data Operations and Fulfillment departments. Amy attended Seminole State College to pursue her interest in Systems and Operations. In 2006, she joined the Dataline Team as a Data Processor. After becoming a Subject Matter Expert on many of Dataline's projects, Amy was promoted to Data Operations Manager where she focused on streamlining processes, improving controls, and expanding documentation. Her knowledge of Dataline's operations and her ability to quickly deconstruct and resolve issues led to her being made the company's Director of Operations.Back
Shane CrosbyInformation Technology Manager | Contact Us
Shane Crosby joined Dataline in 2012 and has over 25 years of experience in IT with nearly 10 years of that time focused on IT security and compliance. His background began on mid-range IBM systems and he has many fond memories of developing in RPG and CL while launching his networking skills on twinax and SNA. Since that time, Shane has built enterprise networks from the ground up and deployed hundreds of firewalls and servers over the span of his career. As IT Manager, Shane manages the day-to-day operations of the IT department, assures that Dataline meets all of its regulatory compliance benchmarks, and sustains a secure environment with a focus on employee education. Shane holds a BS in Information Technology and several industry-recognized IT certifications such as CIW, A+, Project+, Network+, Security+, CCNA, and MCITP.Back
Teresa StricklandDirector of Special Projects | Contact Us
Teresa Strickland joined Dataline Systems as Senior Project Manager in May 2018 to implement a project governance process and manage internal and external projects. Prior to joining the Dataline Team, Teresa worked for SunTrust Banks where she gained experience in a variety of areas related to projects and process improvement. As a project manager and business analyst, Teresa successfully managed multiple technology rollouts and operational improvement projects and coordinated application analysis, design, testing, and implementation for a core application update project. As an operations manager, she managed project coordination and operational support departments and identified and implemented process and cost saving improvements. Teresa earned a Bachelor of Business Administration Degree in Economics from the University of Georgia and a Master of Business Administration Degree from Vanderbilt University.Back
Chad CoxClient Support Manager | Contact Us
Chad Cox joined Dataline Systems in 2014 as a lead Data Processor. He quickly became recognized as a Subject Matter Expert because of his ability to analyze client data, facilitate client on-boarding and resolve client and/or production issues. Chad assumed the role of Data Processing Manager in 2016. In this role, he has implemented systematic quarterly training for Data Processing teammates, deepened client relationships, and motivated his Team to strive for excellence and continued growth. Chad earned a Bachelor of Science Degree in Information Systems Technology from Seminole State College. He has also received various programming certificates.Back
Michael TiptonSystems Analyst | Contact Us
Michael Tipton joined Dataline Systems as a Systems Analyst in June 2017 to review and improve the suite of products offered. Prior to joining the Dataline Team, Michael worked for SunTrust Bank for 5 years as a Business Analyst supporting the Credit Card line of business. Michael earned a Bachelor of Mathematics Degree from Kansas State University and a Masters’ Degree in Finance from the University of South Florida.Back
Dolores LangeOffice Manager | Contact Us
Dolores Lange joined Dataline Systems in 2002 as a part time bookkeeper. In 2008, she started working full-time and was promoted to Office Manager, performing human resources duties and managing the day-to-day operational tasks that keep the office running smoothly. Dolores attended the University of Wisconsin.Back
Tom DarnellController | Contact Us
Tom has 25 years of professional accounting experience ranging from non-profit, local governmental agencies, and small to medium for-profit companies; with eleven years as a Controller. While working his way through college, Tom graduated with an AA Degree from Valencia College, Orlando, and then graduated with a Bachelors’ Degree in Business Administration: Financial Management from Florida Southern College, Lakeland. He completed a fifth-year supplemental undergraduate program in Accounting from Florida Southern College to qualify for the CPA exam. Tom has served on boards of local community-based organizations and is currently a member of the Citizen Financial Advisory Board for the City of St. Cloud, Florida.Back